Amanda Morales
UX / UI Designer
ABOUT ME
Innovative professional with 6+ years of experience in multinational companies, managing multiple projects of creative design and UX/UI strategy. I love challenges where I can take new ideas from concept to wireframing and prototyping to create functional designs that differ from the standard.
SKILLS
Effective Communication
Problem Solving
Empathy
Curiosity
Collaboration
Decision Making
Figma
Adobe XD
Axure RP
Adobe Illustrator
Sketch
Prototyping
Wireframing
User Research
Scrum
Agile
CSS
HTML
InDesign
Invision
Marvel
Adobe Animate
EXPERIENCE
Senior UX/UI Designer
2021 - Present
Accenture | Microsoft
Microsoft Office and M365 Products websites design:
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Wireframe and UI Design: Collaborate with designers, creative leads and art directors to design Microsoft products websites. Tools used: Adobe XD and Figma
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Campaign and rebranding projects: Create innovative design campaigns that align with Microsoft branding and creating rebranding projects for new products releases
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Hand-off Assets: Assets (images, GIFs, videos) preparation to deliver them to development, including components guide used to build websites
UX Community of Practice Leader
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Leading a community for designers who want to be updated on design trends, participate in workshops or learning sessions about UX/UI topics
Process Improvements
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Sharepoint creation to keep designers documentation centralized
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Onboarding Task planner and flowchart to help new joiners ramping up process
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Layout Catalog: Documentation of delivered websites to identify patterns in designs
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QA Documentation: Document with Design library components including their specs to guide designers when handing off assets
Interaction Designer
2021
Volteo Edge | Freelance Project
Audi Factory Management System
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User research: Identify Architecture Information, User Personas, Customer Journey and User Flow
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Wireframe and testing: Creation of wireframes used to test specific flows and interactions
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UI Design: Designing screens for the Factory system needed in Audi company.
Tools used: Figma -
Data visualization: Creating dashboard for factory operators to identify critical events in production lines, as well as workloads status
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Collaboration with developers to identify and create behaviors of UI components
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Assets hand off
Netflix Warehouse Mobile Application
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UI Analysis and Improvements: Heuristics evaluation performed to identify improvements. Working with development team to redesign some applications functionalities. Tool used: Figma
UX/UI Designer & Support Specialist
2019 - 2021
Intel Corporation | Supply Chain IT
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UI Improvements: Analyze applications incidents and propose new UX/UI to include improvements in Agile development teams (prototyping, mockups, interviews, observations, user journeys). Tools used: Axure RP
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Lead UX Community of Practice: Develop and implement UX/UI improvements in other teams projects and provide training to their members
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Data Visualization: Design dashboards to keep track on Reliability Incident Indicators (Volume, SLA, Aging Tickets, Problem Tickets Resolution, Apps Availability) using Power BI Tool
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Participate as System Analyst in Dev Teams, working on releases testing and developing automation tools
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Project management role: Planning new applications landing to Production Support Service system with Agile methodology
System Analyst & Scrum Master
2016 - 2019
Intel Corporation | Supply Chain IT
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Priorization for daily tickets to be assigned to support specialists
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Analyzing Metrics to identify repetitive issues that could be solved in collaboration with development team
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Creating dahsboards and reports to keep track of Incident Indicators using Power BI
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Preparation and presentation of executive summary reports for directors about incidents and problem tickets status
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Collaborating with users to identify gaps in tools functionalities
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Identify and develop automation tools (jobs development, chatbots and workflows automation) that could reduce resolution times
Web Designer and Frontend Developer
2015 - 2016
Intel Corporation | Information Security
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UI Design
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Develop Information Security applications using CSS, HTML, JavaScript
EDUCATION EXPERIENCE
Design for 21st Century
2022
Interaction Design Foundation
UX/UI Design Master
2021
CENFOTEC
Frontend Dev Master
2020
CENFOTEC
Graphic Design for Web
2018
TEC - FundaTEC
User Experience Design
2017
Brainstation
SCRUM Master Certified
2016
SCRUM Study
Computer Science Bachelor
2013
ULACIT
REFERENCES
Carlos Espinoza Cooper
TICs Coordinator | CEDES Don Bosco
cespinoza@cedesdonbosco.ed.cr
+506 6051 6969
Mariana Quesada Morera
Industrial Engineer | Coca Cola Company
meryan.q_01@hotmail.com
+506 8555 1584
Mauricio Varela
UX/UI Designer | Intel Company
mauvarelam@gmail.com
+506 8337 6058
LANGUAGES
A2A German
2022
Goethe Institute
Conversational English
2013
Cambridge University
Alajuela, Costa Rica