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Amanda Morales

UX / UI Designer

ABOUT ME

Innovative professional with 6+ years of experience in multinational companies, managing multiple projects of creative design and UX/UI strategy. I love challenges where I can take new ideas from concept to wireframing and prototyping to create functional designs that differ from the standard.

SKILLS

Effective Communication

Problem Solving

Empathy

Curiosity

Collaboration

Decision Making

Figma

Adobe XD

Axure RP

Adobe Illustrator

Sketch

Prototyping

Wireframing

User Research

Scrum

Agile

CSS

HTML

InDesign

Invision

Marvel

Adobe Animate

EXPERIENCE

Senior UX/UI Designer

2021 - Present

Accenture | Microsoft

Microsoft Office and M365 Products websites design:

  • Wireframe and UI Design: Collaborate with designers, creative leads and art directors to design Microsoft products websites. Tools used: Adobe XD and Figma

  • Campaign and rebranding projects: Create innovative design campaigns that align with Microsoft branding and creating rebranding projects for new products releases 

  • Hand-off Assets: Assets (images, GIFs, videos) preparation to deliver them to development, including components guide used to build websites

UX Community of Practice Leader

  • Leading a community for designers who want to be updated on design trends, participate in workshops or learning sessions about UX/UI topics

Process Improvements

  • Sharepoint creation to keep designers documentation centralized

  • Onboarding Task planner and flowchart to help new joiners ramping up process

  • Layout Catalog: Documentation of delivered websites to identify patterns in designs

  • QA Documentation: Document with Design library components including their specs to guide designers when handing off assets

Interaction Designer

2021

Volteo Edge | Freelance Project

Audi Factory Management System

  • User research: Identify Architecture Information, User Personas, Customer Journey and User Flow

  • Wireframe and testing: Creation of wireframes used to test specific flows and interactions

  • UI Design: Designing screens for the Factory system needed in Audi company.
    Tools used: Figma 

  • Data visualization: Creating dashboard for factory operators to identify critical events in production lines, as well as workloads status

  • Collaboration with developers to identify and create behaviors of UI components

  • Assets hand off

Netflix Warehouse Mobile Application

  • UI Analysis and Improvements: Heuristics evaluation performed to identify improvements. Working with development team to redesign some applications functionalities. Tool used: Figma

UX/UI Designer & Support Specialist

2019 - 2021

Intel Corporation | Supply Chain IT

  • UI Improvements: Analyze applications incidents and propose new UX/UI to include improvements in Agile development teams (prototyping, mockups, interviews, observations, user journeys). Tools used: Axure RP

  • Lead UX Community of Practice: Develop and implement UX/UI improvements in other teams projects and provide training to their members

  • Data Visualization: Design dashboards to keep track on Reliability Incident Indicators (Volume, SLA, Aging Tickets, Problem Tickets Resolution, Apps Availability) using Power BI Tool

  • Participate as System Analyst in Dev Teams, working on releases testing and developing automation tools

  • Project management role: Planning new applications landing to Production Support Service system with Agile methodology

System Analyst & Scrum Master

2016 - 2019

Intel Corporation | Supply Chain IT

  • Priorization for daily tickets to be assigned to support specialists

  • Analyzing Metrics to identify repetitive issues that could be solved in collaboration with development team

  • Creating dahsboards and reports to keep track of Incident Indicators using Power BI

  • Preparation and presentation of executive summary reports for directors about incidents and problem tickets status 

  • Collaborating with users to identify gaps in tools functionalities

  • Identify and develop automation tools (jobs development, chatbots and workflows automation) that could reduce resolution times 

Web Designer and Frontend Developer

2015 - 2016

Intel Corporation | Information Security

  • UI Design

  • Develop Information Security applications using CSS, HTML, JavaScript

CONTACT

1 1616 0545

EDUCATION EXPERIENCE

Design for 21st Century

2022

Interaction Design Foundation

UX/UI Design Master

2021

CENFOTEC

Frontend Dev Master

2020

CENFOTEC

Graphic Design for Web

2018

TEC - FundaTEC

User Experience Design

2017

Brainstation

SCRUM Master Certified

2016

SCRUM Study

Computer Science Bachelor

2013

ULACIT

REFERENCES

Carlos Espinoza Cooper
TICs Coordinator | CEDES Don Bosco
cespinoza@cedesdonbosco.ed.cr
+506 6051 6969

Mariana Quesada Morera
Industrial Engineer | Coca Cola Company
meryan.q_01@hotmail.com
+506 8555 1584

Mauricio Varela
UX/UI Designer | Intel Company
mauvarelam@gmail.com
+506 8337 6058

LANGUAGES

A2A German

2022

Goethe Institute

Conversational English

2013

Cambridge University

Alajuela, Costa Rica

ACHIEVEMENTS

Top Performance Designer

2022

Accenture | Microsoft

Outstanding Project Recognition

2021

Intel Corporation

IT Strategy Hackathon
3rd Place

2020

Intel Corporation

Sodfast: Automated Cafeteria Software

2015

National Engineering Fair
Costa Rica Public Education Ministry & Information Technology Ministry

Honorable Worldwide Mention Hackathon

2015

BYND 2015 by ITU & Intel Corporation

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